We have an exciting opportunity for a Transport Co-Ordinator to join our team.
Roberts Travel Group is a family run Coach Holiday business supplying both commercial and domestic customers. An opportunity has arisen for a full-time role in our busy transport office at our Hugglescote Depot.
Full Job Description:
We are looking for a Transport Co-Ordinator that has had previous experience within a busy Transport Organization.
- Ensuring all drivers receive their driver packs including work tickets, keys, fuel cards and maps to ensure the vehicle leave site and reached its destination within SLA deliver targets
- Escalate any vehicle defects to the Transport Management Team.
- Be resilient when under pressure and able to react and adapt quickly
- Good geographical knowledge
- Excellent communication skills with the ability to liaise effectively to all key staff.
- The ability to remain calm and prioritise your workload in a busy pressurised environment.
- To be able to work on your alone and use your own initiative in making decisions.
Other responsibilities include:
- Effective management and planning of drivers, through on-going communication and using our state-of-the-art transport software
- Controlling and planning an agreed amount of resource (vehicles, drivers, trailers); ensuring all legal requirements are adhered to (Working Time Directive and EU drivers’ hours regulations)
- To ensure the daily plan is completed in real time managing resources effectively, maximising utilisation whilst minimising cost
- Ensure that our internal tracking systems are kept organised and updated to an exceptional standard
- Make regular use of in-house planning tools and systems to manage workload and monitor efficiency
- Understanding and achieving key performance targets relating to the safety and efficiency of our fleet (including utilisation and costing)
- Constantly communicate with our customer service teams and drivers to ensure customer KPI’s and targets are achieved and maintained
- Assisting the Operation Managers
- Assist in the Day to day scheduling and routing of Coaches and Buses
- Carrying out various vehicle and driver compliance checks
- Downloading vehicle tachographs units, monitoring driver’s hours
- Assisting with vehicle and driver compliance tasks
- Resolving customer complaints
How to apply:
If you are interested in this role and would like to apply, please send a copy of your up to date CV to recruitment@robertstravelgroup.co.uk.
About you:
- Able to work on your own initiative, with the willingness to resolve complex issues.
- comfortably organising your own workload and able to work in a pressurised environment to meet key deadlines.
- Strong verbal and written communication are essential
- You should be PC literate, with a working knowledge of Microsoft Excel and Word in particular
- Some geographic knowledge would also prove advantageous.
Role benefits:
- 48 hours 4 on 4 off shift pattern over 7 days a week (12 hour shifts)
- Competitive Salary – dependent on experience
- 28 days holiday (including bank holidays)
- Full training
- Development and progression opportunities
- Company pension
- Free onsite parking